Brand Name: Heorl Trading As: Heorl Contact Email: heorlsupport@gmail.com Website: www.heorl.com Business Address: 324 Carina Trail St Johns Florida
For any inquiries regarding our products, orders, or this Legal Notice, please contact us at the email address above.
By accessing or using this website, you agree to be bound by these terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, please do not use this website.
You must be at least 18 years old to make a purchase on this website. By using this website, you represent and warrant that you are of legal age to form a binding contract.
All content on this website — including text, graphics, logos, images, product photos, blog content, and design — is the property of Heorl and protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content from this website for commercial purposes without prior written permission from Heorl.
The Heorl name, logo, and product names are trademarks of Heorl. Unauthorized use of any Heorl trademarks is strictly prohibited.
We make every effort to ensure that all product descriptions, materials, dimensions, colors, prices, and images on our website are accurate. However, we do not guarantee that all information is error-free.
Product images are for illustrative purposes only and may differ slightly from the actual product due to manufacturing variations, screen color settings, or design updates.
Materials and specifications may be updated to ensure the highest quality. Always check the current product page for the most up-to-date details, dimensions, and care instructions before use.
The Heorl Pet Cooling Mat is a comfort and cooling accessory for pets. It is not a medical or veterinary device.
This product is not intended to diagnose, treat, cure, or prevent heatstroke, dehydration, or any condition in animals, and it is not a substitute for proper pet care. Always provide your pet with fresh water, shade, ventilation, and appropriate veterinary attention during hot weather.
The mat is designed for resting, not chewing. Please supervise your pet, especially heavy chewers. If the mat becomes torn or damaged, discontinue use immediately to prevent ingestion of materials, which could pose a choking or health hazard.
Cooling performance may vary depending on ambient temperature, the surface the mat is placed on, and how it is used. Individual results may vary, and Heorl makes no guarantees about specific cooling performance or outcomes.
If your pet shows any signs of distress, illness, irritation, or an adverse reaction, discontinue use and consult a veterinarian.
All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Promotions, discounts, and sale prices are valid only for the duration stated and may be modified or canceled at any time at Heorl's sole discretion.
Heorl reserves the right to limit quantities, refuse orders, or correct pricing errors at any time.
By placing an order, you confirm that all information provided is accurate and complete. Heorl reserves the right to refuse or cancel any order at our discretion, including but not limited to suspected fraud, payment issues, or violation of these terms.
Payment must be made in full at the time of purchase using one of our accepted payment methods. All transactions are processed through secure third-party payment processors.
Orders are processed within 1–2 business days. Standard shipping typically takes around 6 business days within the United States and may take up to 14 business days depending on location, carrier, and demand.
Heorl is not responsible for shipping delays caused by carriers, weather, customs, or other circumstances beyond our control. Tracking information will be provided once your order has shipped.
Heorl offers a 30-day money-back guarantee on all eligible purchases. If you are not satisfied with your purchase, please contact us at heorlsupport@gmail.com within 30 days of delivery to request a refund.
Refunds will be issued to the original payment method within 5–10 business days of approval. Original shipping costs are non-refundable. Return shipping costs are the responsibility of the customer unless the product arrived damaged or defective.
To the fullest extent permitted by law, Heorl shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of this website or any Heorl products.
This includes, but is not limited to, damages for injury to pets or persons, allergic reactions, choking or chewing hazards, or any adverse effects resulting from the use or misuse of the product. By purchasing and using Heorl products, you acknowledge that you have reviewed the product details and care instructions and assume full responsibility for the safe and supervised use of the product.
If your pet experiences an adverse reaction, or if the product becomes damaged, discontinue use immediately.
By submitting reviews, comments, photos, or any other content to Heorl, you grant Heorl a non-exclusive, royalty-free, perpetual, and worldwide right to use, reproduce, modify, publish, and distribute that content across our website, social media, and marketing materials.
You represent that all submitted content is original, accurate, and does not violate any third-party rights.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
We comply with applicable data protection laws, including GDPR and CCPA where applicable.
This website may contain links to third-party websites. These links are provided for your convenience only. Heorl does not endorse or assume responsibility for the content, accuracy, or practices of any third-party websites.
Heorl reserves the right to update, modify, or replace this Legal Notice at any time without prior notice. Changes become effective immediately upon posting. Your continued use of this website after any changes constitutes acceptance of the updated terms.
This Legal Notice is governed by the laws of the State of Florida, United States, without regard to its conflict of laws principles.
Any disputes arising out of or relating to this notice or your use of this website shall be resolved exclusively in the courts located in St. Johns County, Florida.
For questions, concerns, or legal inquiries, please contact:
Heorl 📧 Email: heorlsupport@gmail.com Address: 324 carina trail st johns FL Website: www.heorl.com
Last updated: 6/7/2026